From: Scott Royall [mailto:firstname.lastname@example.org]
Sent: Sunday, July 23, 2006 7:06 PM
Subject: FW: Dell Inc. Case #138490787 Team BNG005 Email #~24221199~#
Please answer one simple question for me. What in the Sam Hill am I supposed
to do with another 17-inch laptop? Yes, New Delphi is sending yet another
1710 because that’s the only option they could grasp. Of course that just
means we’ll face the same issues we did with the Gen2 in a few months. As
I’ve said, each laptop I order is normally the result of what previous
laptops taught me. Not this time.
From: US_CAG_Ownership@dell.com [mailto:US_CAG_Ownership@dell.com]
Sent: Sunday, July 23, 2006 5:44 PM
Subject: Dell Inc. Case #138490787 Team BNG005 Email #~24221199~#
Dear ROYALL D SCOTT
Thank you for contacting us at Dell Home and Home Office customer care
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