RE: Dell: The new inspiron

Dell: Windows reinstall

So I guess we watch and wait a little more.

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Tuesday, October 09, 2007 3:52 PM
To: royall@conchbbs.com
Subject: RE: Dell: The new inspiron

 

Mr. Royal,

 

I completely understand what you mean about the warranty.  As far
as the “Software & Accessories”, my group has already passed
that the up the chain.  So, you are not alone with your concerns.

 

Regards,

Richard Bernier
Online Community Outreach Liaison
Dell Inc.
Doing good or needing improvement, either way you can contact my
manager
joanne_hamann@dell.com


From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Tuesday, October 09, 2007 1:32 PM
To: Bernier, Richard
Subject: RE: Dell: The new inspiron

 

Interesting, very interesting.

 

I spec;’d out a fine specimen for $2214, and we were
getting along famously—until we hit the “software &
Accessories” section. Dear Dell, I neither want nor need another printer,
no matter how free it is. A hard-core requirement that wasn’t even
offered is 4-year service. Offering 3 year just doesn’t  cut it in
these tight times.

 

Richard, of course I know you/re just a minion, but at least
pass my feedback up the food chain in Round Rock. I would like to pull the
trigger on something new before my luck expires with this M1710.

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Tuesday, October 09, 2007 8:29 AM
To: royall@conchbbs.com
Subject: RE: Dell: The new inspiron

 

Mr. Royall,

 

It appears that we are both are behind on the current 1420
offerings.  Go to http://configure.us.dell.com/dellstore/config.aspx?c=us&cs=19&l=en&oc=DNDWJP3&s=dhs
and you will see that a 320GB SATA drive is now available.

 

As far as the 1730, I really do not have much information on
that.  The tech sheets at the moment are very limited.  When I know
more I will pass it on to you.

 

Best regards,

Richard Bernier
Online Community Outreach Liaison
Dell Inc.
Doing good or needing improvement, either way you can contact my
manager
joanne_hamann@dell.com


From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Monday, October 08, 2007 3:55 PM
To: Bernier, Richard
Subject: RE: Dell: Windows reinstall

 

Richard,

 

Yes, that little episode has been success1fully resolved.
I’m personally not sanguine about the wisdom of giving a 16-year-old girl
a 5-year-old laptop, but nobody asked for my input on that aspect. Nobody also
knew enough to warn me that the AT&T contractor installed an 802.11g router
with b disabled. Huh? I had to go sit in my brother’s front yard (since
his house isn’t wheelchair-friendly) so my M1710, a.k.a. Lilly III, could
sniff the ether and make sense of it all. But, it’s done.
Here’s hoping there are no further problems in that quarter.

 

So, what’s the scoop on the M1730? I’ve just seen it
on the front page of Dell’s site, but the model number indicates
it’s a revision of the M1710. As we’ve talked about, the M17xx is
rather rotund for my needs. The service record of this one, though, compels me
to keep an eye on the line. The 1420 still hasn’t grown a 200 MB HD to my
knowledge.

 

scott

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Monday, October 08, 2007 8:33 AM
To: dalebullock@sbcglobal.net
Cc: royall@conchbbs.com
Subject: Dell: Windows reinstall

 

Hello,

Do you
require any other assistance with the reinstall of
Windows?  Please
let me know
if
you need
anything else.

Best
regards,                                                                                                             

Richard Bernier
Online
Community Outreach Liaison

Dell Inc.

Doing good or needing improvement, either way you can contact my
manager
Jennifer_Lea_Hughes@dell.com

 

No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.4/1056 – Release Date: 10/7/2007 6:12
PM

 

No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.4/1056 – Release Date: 10/7/2007 6:12
PM

 

No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.5/1058 – Release Date: 10/8/2007 4:54
PM

 

No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.5/1058 – Release Date: 10/8/2007 4:54
PM

 

No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.5/1058 – Release Date: 10/8/2007 4:54
PM

No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.5/1058 – Release Date: 10/8/2007 4:54 PM

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s