RE: It’s Time

Richard,

 

Quit apologizing. I didn’t
expect you to work Thanksgiving.

 

Now, a comment and a question. In
my situation, 17” screens are not always a good thing. Yes, they are nice
to have when you’re coding, but I don’t do a lot of that anymore. Otherwise,
17’ screens are larger, hungrier mouths to feed. They can also be driving
hazards. Sometimes, it’s necessary for me to move round with the laptop open
(sometimes, it’s guiding me even using GPS), and a honking big display is
a real keister-buster. In fact, past experience says that anything above 13”
is a hemorrhoid.
J

 

Speaking of past experience, I just
realized that three of my last four laptops are still running around the planet. 
So why do the 1420 and 1520 only have 3-year warranties? True, Dell could argue
that multi-media machines obsolete faster, but that’s only so if the customer
fails to take account of likely future needs in his purchase. Of course you realize
that things like this push me back toward the XPS.

 

Oh, one more thing. I sent a
separate email to you regarding a nVidia 7950 upgrade for this M1710. It’s
a pricy upgrade, and I really don’t want my caregivers that deeply into
this machine.  If I do decide to do that upgrade, is there any hope of a
tech doing it?

Scott

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Monday, November 26, 2007 2:27 PM
To: royall@conchbbs.com
Subject: RE: It’s Time

 

Mr. Royal,

 

Sorry I did not reply sooner, but I was away on vacation.  I
hope you had a pleasant Thanksgiving!

 

Okay, so it looks like you have narrowed down you picks with the
Inspiron 1520, Inspiron 1410, and the XPS M1330.

 

Inspiron 1520

·        
WLAN Dell Wireless 1505 a/b/g/n Mini-Card / Intel 4965 Next-Gen
Wireless-N Mini-card

·        
WWAN Dell Wireless 5720 Mobile Broadband Mini-Card with GPS

·        
Dell 355 Bluetooth v2.0 + Enhanced Data Rate (EDR)

·        
256 MB Graphics card, NVIDIA GeForce 8600M GT

·        
4096 MB max / DDR2 667 MHz SODIMMs

·        
320G max hard drive available

·        
3 yr In-Home Service, 24/7 Technical Support

 

Base on our conversations in the past and the most recent
requirements, I would advocate you go with the 1520.  It has everything
you want and need.  The only thing that it does not have is a 4 year
warranty, currently 3 years is being offered.  Plus, I really do not
believe you would be happy using an LCD display that is smaller than 15.4 since
you are now using an 17” LCD on the XPS 1710.

 

Finally, the difference between the Inspiron and Latitude line is
part configuration and part construction.  The Inspiron lines will have
more multimedia options than a Latitude.  The Latitude line is constructed
to be carried around 24/7.  So it is build for business.  That is
basically it, not much more to say about that.

 

Please, get back to me if I missed anything.  It was great
hearing from you again!

 

Best regards,

Richard Bernier
Online Community Outreach Liaison
Dell Inc.


From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Sunday, November 18, 2007 7:09 PM
To: ‘Scott Royall’; Bernier, Richard
Subject: RE: It’s Time

 

One other recommendation that I
almost forgot:  the winning laptop should have all three radios
internally. I’m talking about 802.11N, Bluetooth 2, and EV-DO.
That’s almost a requirement because the M1710’s PCI Express slot is
the only thing about it that I detest. My EV-DO cards come out much too easy.

 

From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Sunday, November 18, 2007 3:23 PM
To: ‘Richard_Bernier@Dell.com’
Subject: It’s Time

 

Richard,

Yeah, my “travel season” finally ended yesterday
so it’s time to take my M1710 off the frontline. That means selecting a
replacement workhorse. As you know, the leaders in that race has been the 1410
and M1330, with Dell further muddying the waters with the new 1520. Boy, Dell
delights in keeping the waters of decision turbid!

 

Ok, let’s generate some questions for you to work on.
I will give you a set of core requirements and high-priority recommended
extras. But, I should first pose a “meta” question that has always
bugged me. Can you delineate the difference between Dell’s various laptop
product lines? Yes, I know, it used to be that the Latitude was for business,
and the Inspiron was for consumers. Yet, I could easily configure either to do
anything I wanted for about the same price point. Now we have also Precision,
and XPS. XPS is supposedly the big gun, but once again, the Inspiron 1420 can
be set up to breathe just as much fire. So what’s what?

 

On to the requirements:

 

·        
Four-year on-site support

·        
200 MB HD

·        
2 GB RAM

·        
Discrete graphics

 

Recommendations:

 

·        
Same keyboard layout as M1710

·        
Compatible with Dell’s Type D power
supplies

·        
Minimal size required to meet my needs

·        
nVidia high-end graphics

·        
More than two USB2 ports

 

Of course the M1330 fails the USB criteria but blows the
others away in the size category so the race is still neck-and-neck.

 

Oh, this post is being blogged so don’t put your phone
number in your reply unless you want the world calling you.

 

Scott

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                          

 

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