RE: HOT Roddy heating up

HOT Roddy heating up

Richard,

 

Sit down and
read carefully. This is one of those posts important enough for me to put on
the blog. I hasten to add that I am only reporting my own results, but, as I joked
earlier, I’m among very few M1530 users advanced enough to care to monitor
internal temperatures. If Roddy sneezes, I start feeding her Zi-Cam!
J

 

Ok, I reloaded
the A05 BIOS rev, and the difference is just as startling as I expected. How startling?
I am watching DLTV in the background as I type this. CPU = 132F/50%, GPU = 123F,
Memory = 130F(unchanged from A08). Yes, the GPU is 40F cooler, and the CPU load
is down at Lilly-class levels.

 

As a long-time Dell
user, my advice to Dell is to send A08 to the same oblivion A07 went to at Warp
12. Seriously. As a system programmer, I can pretty much gather what the problem
is. Something in A08 puts the graphics unit into a “busy loop.” That
in turn creates a flood of interrupt requests that the CPU has to constantly answer.
It’s the digital equivalent of constipation, and the side-effects are
just as far-reaching. System performance and power consumption go into the crapper.
Worse, the systems are doing a slow bake, and most users won’t associate
that with the BIOS rev. A08 must die.

 

Of course, if I
ran the department, whoever begot A08 would receive daily floggings until they
got A09 right. (Can you tell I’m really into the Aubrey/Maturin book series—e.g.,
Master and Commander?)

 

Scott

 

P.S.

 

My family still
thinks I should be paid for debugging Dell toys.

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Friday, April 25, 2008 3:26 PM
To: royall@conchbbs.com
Subject: RE: HOT Roddy heating up

 

That is not a bad idea if you are willing to do it.  Let me
know how it goes.

Richard Bernier
Online Community Outreach Liaison
Dell Inc.
800-822-8965 Ext. 726-8859 | Richard_Bernier@dell.com
Doing good or needing improvement, either way you can contact my
manager
Jennifer_Lea_Hughes@dell.com


From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Friday, April 25, 2008 3:05 PM
To: Bernier, Richard
Subject: RE: HOT Roddy heating up

 

Getting
responses from other customers might be tough since most aren’t nerdy
enough to monitor internal organs.
J Mind if I drop back to A05?

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Friday, April 25, 2008 2:52 PM
To: royall@conchbbs.com
Subject: RE: HOT Roddy heating up

 

Okay then, well we take a look at that spread sheet for now. 
In the meantime we will look for reports from other customers and see if we can
get their system for a look at.

 

Thanks,

Richard Bernier
Online Community Outreach Liaison
Dell Inc.
800-822-8965 Ext. 726-8859 | Richard_Bernier@dell.com
Doing good or needing improvement, either way you can contact my
manager
Jennifer_Lea_Hughes@dell.com


From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Friday, April 25, 2008 2:10 PM
To: Bernier, Richard
Subject: RE: HOT Roddy heating up

 

It’s not
a bad idea. I just don’t think it will be very helpful without the
hard-drive. After all, she’s not going to heat up idling in a cool
office.
J Besides, does Dell give you the tools
to monitor the internal sensors? (If so, I wouldn’t mind trying a copy.
J) Seriously, I fear that sending Roddy to
Austin
wouldn’t produce a resolution. Yet, if we did decide to pursue that
route, I think you’d need the HD to stand any chance.

 

A couple of
options come to mind. First, I am sending an Office 2007 spreadsheet containing
roughly four days of temperature/speed/load data. Too bad each entry
isn’t time-stamped, but it’s still interesting reading that will
keep your email ring chattering for a while. You can see how stable things are.

 

The other
option, as mentioned, is to send the entire laptop in. Lilly is what makes that
even possible. However, it just got a lot tougher me to do most things because
my better caregiver suddenly quit last week. I wouldn’t trust this
current clown to properly pack a box of tissues, let alone poor little Roddy.

 

I still say that
Roddy’s heat problem is a function of her lower overall computing
capacity. Lilly’s load and temps are lower under the same task load.

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Friday, April 25, 2008 8:42 AM
To: royall@conchbbs.com
Subject: HOT Roddy heating up

 

Mr. Scott,

It has been
asked that I personal investigate this GPU temperature increase.  The
problem is that I would need to obtain HOT Roddy.  Basically we would swap

out the
computer and move hard drive to a new system.  I know your computer is
important to you and can be without it for very long. 
So, let please let me
know what you think.

Best regards

Richard Bernier
Online
Community Outreach Liaison

Dell Inc.
800-822-8965 Ext. 726-8859 | Richard_Bernier@dell.com

Doing good or needing improvement, either way you can contact my
manager
Jennifer_Lea_Hughes@dell.com

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