Dear Democrats and Lovers of Big Government

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RE: Roddy’s Hard-drive

Well, my area still has no power.
Only a little one-lung generator is keeping my chair up, and this laptop by
extension. Really fun. And, times like this are when EVDO earns its keep.

 

Unfortunately, Roddy is starting
to vibrate very slightly. Yep, it’s the HD bearings, but we’re
still not to the point of replacing it. The problems are still too minor to
effect anything. They are just something to keep an eye on—or rather, a
finger.

 

Lionel’s blog is
interesting, but he should’ve said that most users won’t notice the
issue. It’s not that they don’t have the overheating GPU, they simply
won’t notice it because the whole laptop runs warm. The BIOS update helps
some, but I still see 220F spikes while in Ghost Recon or Grid. Yes, that’s
220 degrees Fahrenheit! The funny part is that the temperature immediately
dives back to around 180. Bizarre!  

 

From:
Richard_Bernier@Dell.com [mailto:Richard_Bernier@Dell.com]
Sent: Monday, September 15, 2008 8:40 AM
To: royall@conchbbs.com
Subject: RE: Roddy’s Hard-drive

 

Mr.
Royall,

 

Sorry,
about the delay in replying back.  I hope that you and your family did not
experience much damage from the hurricane.

 

When
you get settled back home, send me an when your ready for the hard drive. 
Also, here is an updated response,
concerning the NVIDIA GPU issue.

 

http://direct2dell.com/one2one/archive/2008/09/11/nvidia-gpu-update-limited-warranty-enhancement-details.aspx

 

Best
regards

 

Richard Bernier

 

Richard Bernier
Dell Communities & Conversations
Dell Inc.
800-822-8965 Ext. 726-8859 | Richard_Bernier@dell.com
Doing good or needing improvement, either way you can contact my
manager
geoffrey_knox@dell.com


From: Scott Royall
[mailto:royall@conchbbs.com]
Sent: Thursday, September 11, 2008 1:13 PM
To: Bernier, Richard
Subject: Roddy’s Hard-drive

 

Poor Roddy can’t catch a break; her new HD is starting
to sound like a tiny washing machine. Yep, the bearings are going north
(I’m a Southerner). It’s intermittent, but I can hear the upcoming
train wreck. 😕

RE: Riddle me this

Jesus! The Mini-note
is the only good idea HP has had this century! Why can’t they stick to printers
and scanners?
J

 

Besides, your
beloved HP wouldn’t dain to grant me credit on bended knee!

 

From: Jon Gardner
[mailto:jonathongardner@gmail.com]
Sent: Monday, September 08, 2008 5:36 PM
To: Scott Royall
Subject: Re: Riddle me this

 

thats why you should stop with
the four letter word and get you some hp lovin 🙂

On Mon, Sep 8, 2008 at 5:16 PM, Scott Royall <royall@conchbbs.com> wrote:

Why has the A09 BIOS in Roddy  (my M1530) suddenly opted to hide the
HD’s temperature sensor again? Just one of those Dell mysteries that make me go
"hmm," sorta like Dell’s plan to sell its factories. Excuse me
Michael, but remember the lessons taught by the fiasco of outsourcing service.
That’s why you now have people like Richard, to mop up the PR puddles.
Contractors never fully share your goals!


Jon Gardner
832.758.2326

Riddle me this

Why has the A09 BIOS in Roddy  (my M1530) suddenly
opted to hide the HD’s temperature sensor again? Just one of those Dell
mysteries that make me go “hmm,” sorta like Dell’s plan to
sell its factories. Excuse me Michael, but remember the lessons taught by the
fiasco of outsourcing service. That’s why you now have people like
Richard, to mop up the PR puddles. Contractors never fully share your goals!