FW: Those Missing Checks



From: Scott Royall
Sent: Tuesday, September 08, 2009 6:27 PM
To: rgrosner@metlife.com
Cc: ccarswell@metlife.com
Subject: Those Missing Checks


I still don’t know how Colleen managed to get two checks to
me on the same day last week, but I wanted to let her know that she indirectly
helped saved my service dog’s life last Tuesday. I woke early Tuesday morning
to find my dog, Lilly, in acute gastric distress. We determined later that
morning that emergency surgery was required immediately to save her life.
Expensive surgery.


Technically, your checks are only reimbursement for money
already spent on my caregiver. True, but the timeliness of those checks are critical
to my day-to-day life, and now, Lilly’s life. Lilly is well on her way to
recovery, due in part to “Daddy” having the money when it was needed.


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