Part/Footrest hanger

Yes Troy, your hunch to go ahead and submit the order was correct. I spent yesterday in bed with two sprained ankles, a chest bruise, and a chipped tooth, and I still hurt a lot.

What you ordered was the most critical part needing replacement. My volunteer tech was able to temporarily right my laptop table, but that hanger assembly broke. In fact, the whole right leg assembly will need replacing, as it was bent and is weakened.

The chair gave more damage than it took. My laptop table was custom cut from a sheet of ¼” aluminum, and the mini-van hit it edge-on. That Mercury Town and County looks at least as snaggled-tooth as I do now. J

From: troyliles@greatamericanscooterco.com [mailto:troyliles@greatamericanscooterco.com]
Sent: Friday, February 24, 2012 14:49
To: royall@conchbbs.com
Subject: Fwd: Part/Footrest hanger

Good afternoon Mr. Royall, I think I misread the email early this morning as I thought you were in a vehicle that had got into an accident. Vehicle meaning a car, not your power chair!! I hope you are alright and can’t believe that the only thing that would need replacement is that hanger. Please let me know an update on your status. I have ordered the hanger and attached order confirmation, but certaintly let me know if I can help in any way. I did nopt receive your response from my earlier email so I did not want to hold off on the order for the part because of the weekend. Please give me a confirmation email when you get a chance. Thanks, Troy

Troy Liles
President
Great American Scooter Company
PH# 832.445.0956
troyliles

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Somewhat an Emergency

From: Scott Royall [mailto:royall@conchbbs.com]
Sent: Saturday, February 25, 2012 20:23
To: Bernadete_Padua@Dell.com; Maria_Ruby_Casaclang@Dell.com; Arma_Loraine_Agbuya@Dell.com
Cc: Christian_Pacifico@Dell.com; Maysie_Palabay@Dell.com
Subject: RE: Somewhat an Emergency

Well Dedet, I’m more than a little impressed. Once more, you are pulling my enchiladas out of the fire. Words fail me beyond that, for I am in a lot of pain still, and run the great risk of becoming a blubbering idiot. Mildly put, it is very touching when someone I have never met goes the extra mile to rally a big corporation’s resources to help me keep going. Maybe I have touch a few. Thank you.

From: Bernadete_Padua [mailto:Bernadete_Padua]
Sent: Friday, February 24, 2012 18:31
To: Maria_Ruby_Casaclang; Arma_Loraine_Agbuya
Cc: Christian_Pacifico; Maysie_Palabay; royall
Subject: RE: Somewhat an Emergency

Thanks Ann

From: Casaclang, Ann
Sent: Saturday, February 25, 2012 8:30 AM
To: Padua – Mateo, Bernadete; Agbuya, Armz
Cc: Pacifico, Christian; Palabay, Maysie; royall
Subject: RE: Somewhat an Emergency

Hi,

Here’s the DPS# 153289280

-Ann

From: Padua – Mateo, Bernadete
Sent: Saturday, February 25, 2012 7:07 AM
To: Casaclang, Ann; Agbuya, Armz
Cc: Pacifico, Christian; Palabay, Maysie; royall
Subject: FW: Somewhat an Emergency
Importance: High

Hi Armz and Ann,

I replied too late from Maysie’s email and we need to get a dispatch request.

Let me tell you about Scott. He was endorsed to me by ELT escalations way back and I have been his point of contact ever since for all his Dell transactions. He is totally dependent to his laptops as it is the heart of his accessibility… from wheelchair operation to his speech software, to cut the story short he is disabled however very smart and technically adept. He has a fleet of Dell systems where three are online and his main system Ari, the Alien.

His chair was hit by a mini- van today and Ari was let’s say badly damaged however to Scott’s report, Ari was able to boot up with no problem after getting the pieces together. We are expecting a raving fan mail soon J

While he is running on back up (Roddy), we need to get Ari online ASAP.

Ari’s tag number is CG3Z2P1

Needs the following “Quoting Scott” :

“ Ari is going to need all of her lower plastics, including the palmrest, and center panel. The lid and main case are heavily scratched but intact. I do love titanium. Her left heat-sink is pretty banged up, and should be replaced. And, given the loose USB ports I mentioned previously, let’s take this opportunity to change the system board. “

Again he is technically adept and is pretty much accurate when requests for parts.

Request to please do have these dispatch today.

Thank you,

Dedet Mateo

Business Process Improvement Advisor

Dell Inc. | CSMB APOS Services | CSMB Parts & Imaging

Work Days: Monday – Friday

Work Hours: 10AM – 7PM (CST)

Bernadete_Padua

1800 879-DELL ext 4251202

How am I doing? Please contact my manager, Lee Lopez atlora_lee_lopezto provide any feedback.

From: Padua – Mateo, Bernadete
Sent: Saturday, February 25, 2012 6:44 AM
To: Palabay, Maysie; royall
Cc: Pacifico, Christian
Subject: RE: Somewhat an Emergency

Hi Maysie,

Thank you for the follow up. I believe we are good to go. Scott is pretty much accurate when he requests for parts.

Let’s have this dispatch before end of shift. He is running on back up, Roddy is pretty much stable but we need Ari to be online asap.

Thanks,

Dedet

From: Palabay, Maysie
Sent: Saturday, February 25, 2012 6:14 AM
To: royall
Cc: Pacifico, Christian; Padua – Mateo, Bernadete
Subject: RE: Somewhat an Emergency

Hi,

Hope to get reply so we could process necessary dispatch. We just need more information for this. Is LCD or other parts ok aside from items mentioned below?

Thank you.

Regards,

Maysie Palabay

Resolution Specialist, Client Technical Support Sr. Associate

Dell | Americas CSMB

office: 1-800-456-3355 ext 42-50899, mobile (63) 917.208.9206

Work Hours: 7 AM – 4 PM Central Mon to Fri

maysie_palabay

Quezon City, Dell Philippines

How am I doing? Please contact my manager Oniel Partoriza at Danilo_Jr_Partoriza with any feedback.

“Love what you do”

Helping customers grow and thrive

How was your experience with Dell?

Did I get it right and you are willing to let us know? Send a short e-mail to SMB_Raving_Fan.

Please consider the environment before printing this email.

This communication is intended solely for the individual/entity to whom it is addressed. It may contain confidential or legally privileged information. Any unauthorized disclosure or copying is prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and delete it from your system.

From: Palabay, Maysie
Sent: Saturday, February 25, 2012 4:30 AM
To: ‘royall@conchbbs.com’
Subject: RE: Somewhat an Emergency

Hi Scott,

Your case was endorsed to me. I will be the one to create the service for this computer and I would like to check if the LCD or other parts of the computer are ok aside from the motherboard and the casing mentioned below.

Thanks.

Regards,

Maysie Palabay

Resolution Specialist, Client Technical Support Sr. Associate

Dell | Americas CSMB

office: 1-800-456-3355 ext 42-50899, mobile (63) 917.208.9206

Work Hours: 7 AM – 4 PM Central Mon to Fri

maysie_palabay

Quezon City, Dell Philippines

How am I doing? Please contact my manager Oniel Partoriza at Danilo_Jr_Partoriza with any feedback.

“Love what you do”

Helping customers grow and thrive

How was your experience with Dell?

Did I get it right and you are willing to let us know? Send a short e-mail to SMB_Raving_Fan.

Please consider the environment before printing this email.

This communication is intended solely for the individual/entity to whom it is addressed. It may contain confidential or legally privileged information. Any unauthorized disclosure or copying is prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and delete it from your system.

From: Pacifico, Christian
Sent: Saturday, February 25, 2012 2:52 AM
To: Palabay, Maysie
Cc: Pacifico, Christian
Subject: FW: Somewhat an Emergency

CG3Z2P1 – Ari

From: Padua – Mateo, Bernadete
Sent: Saturday, February 25, 2012 1:57 AM
To: Pacifico, Christian
Subject: FW: Somewhat an Emergency

Hi Kian,

Can we get this dispatched within the day? I think it’s a lot, you know better.

Thanks,

Dedet

From: Scott Royall [mailto:royall]
Sent: Friday, February 24, 2012 12:26 PM
To: Padua – Mateo, Bernadete
Subject: Somewhat an Emergency

Dedet,

We have a problem. My chair was hit by a mini-van today right on the laptop table. I’m going to be sore for a while, but 4-legged Ari had the sense to stay clear. Flat Ari popped off her center belly panel, and went skittering down the street on her exposed innards. However, when the first responders helped me collect the body parts and plugged in the battery, she booted willingly. Wow. My mother is expecting another glowing testimonial for Dell, but I think that simple statement says everything quite eloquently.

Ari is going to need all of her lower plastics, including the palmrest, and center panel. The lid and main case are heavily scratched but intact. I do love titanium. Her left heat-sink is pretty banged up, and should be replaced. And, given the loose USB ports I mentioned previously, let’s take this opportunity to change the system board. Ok?

Go go girl, please. BTW, I’m using Flat Roddy now.

Scott

Somewhat an Emergency

Dedet,

We have a problem. My chair was hit by a mini-van today right on the laptop table. I’m going to be sore for a while, but 4-legged Ari had the sense to stay clear. Flat Ari popped off her center belly panel, and went skittering down the street on her exposed innards. However, when the first responders helped me collect the body parts and plugged in the battery, she booted willingly. Wow. My mother is expecting another glowing testimonial for Dell, but I think that simple statement says everything quite eloquently.

Ari is going to need all of her lower plastics, including the palmrest, and center panel. The lid and main case are heavily scratched but intact. I do love titanium. Her left heat-sink is pretty banged up, and should be replaced. And, given the loose USB ports I mentioned previously, let’s take this opportunity to change the system board. Ok?

Go go girl, please. BTW, I’m using Flat Roddy now.

Scott

GERMAN SHEPHERDS The statistics published by the OFA show that two…

Damir,

I thought I should update you on Ari’s progress since I know the last update was not very promising. I do still think I probably should have given you the freedom to select a dog for me from your whole kennel rather than specifying Arena, because only you knew their temperaments. Ari’s temperament is still somewhat “sharp,” meaning that she is sensitive and short on self-confidence. However, I have noticed gradual improvement in these areas.

Ari has learned to sit on command well. So well that she often anticipates the command and sits before it can be given. Since her back is rather long, we decided to change the cue to her name and a closed hand above her nose. She took to that quickly enough. In fact, she has learned most of what she needs to know to do her job. She taught herself how to “auto-load” into my van as soon as the door is open and the wheelchair lift is lowered. Unlike most handlers, I use the German Flexi retractable leashes because they fit my specific needs, and Ari understands exactly how much leash line is available. The procedure I go through to load myself into the van involves a couple of steps, and she quickly taught herself where she should be during each step. Watching her work this all out was mildly fascinating.

About the only behavior Ari still has trouble with is the one I mentioned to you before, she does not come to me reliably when not on leash. She will usually come to me if there’s somebody else around and she believes we’re about to go somewhere, but not otherwise. This has been a puzzle for the trainer and I; Ari understands what I want, but the strangeness of my movements and the wheelchair are just enough to trigger her insecurity. That being the case, we think it’s just a matter of time before she realizes that the security of her leash is only available if she comes to me. As you said, she’s far happier on-leash, and very intently watches me for clues on what to do next.

Ari is also “volunteering” some of her time at a local nursing home for the elderly. I started that to help her adjust to people in wheelchairs, but the residents have also adjusted to her. You could reasonably say Ari has established her own fan club there, because she willingly walks up to the residents she recognizes and lets them pet her. I occasionally need to use the leash to urge her towards somebody new or different, but she clearly understands that her job there is to be petted and stroked. The technical name for it is literally “pet therapy,” and I imagine we will keep going there as long as possible.

So yes, I think it’s safe to say that Ari has won a place in my heart and others. We expect her to only improve with age as her trust in me grows to where it overwhelms her insecurity. The largest problem we face at this moment is that our trainer has been out of commission with hip and back problems. I may have to replace her, and I dread the process because it’s much like starting over.

I thought you might find the following of interest. I know you’re on Facebook, and the German Shepherd group is rather active. I just joined recently, and had no trouble fitting in because it’s far more that just breeders and show people. However, European participation is light, causing me to sometimes feel like the lone advocate for the way Europeans handle GSD breeding. In truth, many people agree with me once I explain the differences, and I’m still slowly learning them myself. I don’t think I ever told you this, but the whole reason why I originally contacted you was to get a dog as free of genetic defects as possible. My veterinarian was concerned about my intention to get a GSD because those she examined had serious health and/or behavioral problems. I think my vet was pleasantly surprised by Ari’s health, and that reinforces my impression from this group that even American veterinary professionals don’t fully understand how badly screwed up the Americanized GSD is! Anyway, I encourage you to consider joining this group as I think your experience as an European GSD breeder and show judge would be refreshing. I also know of at least one Canadian breeder who is “open” to having access to West German breeding stock (which Ari could have helped with if I had not needed to spay her for working purposes L).

From: Scott Royall [mailto:notification+kr4m2rkbksyr]
Sent: Sunday, February 12, 2012 15:11
To: GERMAN SHEPHERDS
Subject: Re: [GERMAN SHEPHERDS] The statistics published by the OFA show that two…

Scott Royall commented on Lorraine Brown’s post in GERMAN SHEPHERDS. Scott Royall 3:10pm Feb 12 Ok. I presuppose that standards for the breeds are defined by committee. Thus, my next question is: Who are those committees answerable to? I obviously don’t think they are listening to people who own examples of the breed out in the real world, because they are doing things to the GSD, for instance, that bear no practical application. I already know that Ricki is vigorously nodding her agreement. The “dropped haunch” is the textbook case of this phenomena. I think it was said in this group that the change was made to help the judges visualize the dog in a full run. Excuse me AKC, but somebody there needs to understand that breeds aren’t created for the convenience of show judges! Yes, AKC announcers say the GSD is a working breed, but it seems the AKC has forgotten how true that is. The GSD is this marvelous jeep (as in “general purpose vehicle”) capable of about anything the handler could dream up, and the last variation needed is one that could reduce the dog’s mobility. Thankfully, Ari’s “drop” is too minor to be problematic, but the idea is often carried to ludicrous extremes at AKC shows. If the AKC cares at all about canine health, we need to get back to squared backs. (Sorry Kate, nothing personal, I simply have no patience with the AKC. They have always been focused on their dog shows, and I think they are destroying some critical breeds for the sake of show.) Comment History Kate Syssoloff 1:57am Feb 12 CKC .. Scott.. I’m a Canadian. Scott Royall 8:30pm Feb 11 Of course that begs the question: What’s YOUR standard? Kate Syssoloff 7:20pm Feb 11 I will always follow our standard, but am very open to introducing west german bloodlines that meet my criteria. I love many of them and they blend beautifully. Many show dogs now have both … which is very nice. Scott Royall 5:35pm Feb 11 Like you said, things bad can happen even when you do everything right. I do still favor refreshing the bloodline from external stock, but that does raise its own set of issues. Not the least of which is deciding which standard to follow. Kate Syssoloff 1:53pm Feb 11 Thanks Scott.. when I’ve put old dogs down, I’ve prepared myself for it.. and, whelping takes it toll sometimes. But when losing a young dog or pup.. I cried for week.. gee, I mention my young girl and well up right away and it’s been 6 wks since I lost her. But there are multiples problems this has caused too. The sire that died, I purchased and used on 2 of my females. And, one of them produced this little girl that torsioned. My idea of bringing in ‘new’ blood as an out cross to strengthen my line, has actually shaken the very foundation of my breeding program. Sadly, as a Breeder, my Vet reminded me that it is better none survived as I wouldn’t have been able to use them as intended and I wouldn’t have been able to sell them. My own stud dog’s sperm has been frozen and I’m please I had the forethought years ago to do that… as, Aries and Calvin are monopolizing the market and flooding the rings with their line. It gives concern for the future, and many Breeders have voiced this besides me. View All Comments Original Post Lorraine Brown 9:52am Feb 8 The statistics published by the OFA show that two dogs with "Good" hips together would produce 10% dysplastic offspring. Breeding two dogs with "Fair" hips produces 20% dysplastic offspring! View Post on Facebook · Edit Email Settings · Reply to this email to add a comment.

GERMAN SHEPHERDS This person is proud of how his dog acts when…

Thank you, Ricki, I was starting to feel like a sheep in a wolf pack. 😉

I too am just an owner/handler so the problem has to be pretty bad/common for me to know it. My father was a vet many moons ago, and he started complaining about GSDs in the ‘70s. I later realized he was referring to AGSDs so their bad medical reputation is far from new.

You’re also right in that the issue isn’t just with the GSD standards. I think the root cause goes back to the American dog owner. We, as a group, go through fads where we want what our friends have, and hang the consequences. Any breeder who wants to stay profitable has to somehow accommodate the customers.

From: Ricki Arnaud [mailto:notification+kr4m2rkbksyr@facebookmail.com]
Sent: Tuesday, February 07, 2012 21:33
To: GERMAN SHEPHERDS
Subject: Re: [GERMAN SHEPHERDS] This person is proud of how his dog acts when…

Ricki Arnaud commented on Jessie Rennicker’s post in GERMAN SHEPHERDS. Ricki Arnaud 9:32pm Feb 7 I think both Kate and Scott make good points on many aspects of what of what is a widely known debate to this group re American vs Euro, but I am sorry Kate, I believe you strive to be an excellent breeder and it’s not personal at all, because I can tell you do care about the breed and your dogs very much, but, I strongly agree with Scott on American standard. It has been worrying me for years as I see angulation "go to the crapper," so to speak, and bad breeders out there regarding hips et al and guess what? I am NOT a breeder, but simply a loving dog owner and it must be bad when I am not even in the breeding game and I see what’s become of the breed through American lines. I am producing views on a different level and that should say something! But as well, this is not just happening in GSD’s. It is happening in every breed of dog. I think that a lot of breeders are just focused insanely on changing the look of a breed, making it different for some sort of fun or accomplishment to them for history making and NOT ever looking at changing characteristics of a breed for health benefits solely. As an example, think of all the new designer "poo’s" (as in poodles, yorkie-poo’s, etc.) out there. There’s at least five mixes to them now or something. I thnk Scott has probably made the best arguement I have ever seen here so far regarding the difference of lines. Comment History Scott Royall 9:16pm Feb 7 Here’s the message I thought was lost. It basically gives more detail on what I just posted: Oh, I think you do know. Just ask your own vet. Are you a breeder? If so, can you provide written documentation that your dogs have been HD free for three generations, for instance? Not many American GSD breeders can, apparently. In Europe, the GSD association requires that from member breeders. I do know of a breeder in Abilene, Texas who has been making annual trips to Eastern Europe just to reliably refresh her bloodlines. This breeder is also quite selective about who can buy one of her dogs, most going into law enforcement or SAR work. I frankly didn’t qualify because I couldn’t convince her that I could handle one of her dogs, and that was her prerogative. Let’s go at this from another angle. My vet has been practicing across Texas for 25 years, and she was mildly alarmed when I told her I was getting a GSD. She rattled off a long list of genetic defects she encountered in GSDs that was so long that it further convinced the Abilene breeder not to sell to me. I think the vet was pleasantly shocked when she examined Ari, but then again, she had only seen GSDs from American stocks. Am I painting with a broad brush? Perhaps, but we go on what we learn. I suggest you do some comparison of the rates of genetic defects in European and American GSDs. I’m not asserting that the Euro model is perfect, only that it produces fewer errors. Scott Royall 9:00pm Feb 7 Let me guess. You’re a breeder, right? Scott Royall 8:56pm Feb 7 I do hate it` when I accidently hit Escape and dump a long message. I do see, however, that we coincidentally agree, only we are using different words. I don’t think it is the role of any government to police dog breeders. It needs to be done by the breed associations, as it is with XGSD in Europe. I know you’re a great believer in x-rays, but even Gulf Coast Veterinary Specialists say x-rays aren’t reliable until the dog is two years old. Things like HD are genetic, making them easy to predict if you really know the history of a bloodline. I suppose that’s the distillation of the differences between the American and European approaches to breeding. What I do know is that the European breeders are quite proud of their HD-Free bloodlines. I also know that my vet, who has practiced for 25 years, was pleasantly surprised when she examined Ari, because she had expected any of a long list of defects. Then again, my vet had previously only worked with GSDs from American bloodlines. By the way, I’m not sure XGSD is the correct name for the East European GSD breeders group, but that acronym does stick out in my mind. I also know the group was fanatical that bloodlines not have genetic defects. So go ahead and pounce. Good luck. J Kate Syssoloff 7:11pm Feb 7 There’s more to it Sandra. Pretend you are a Breeder. You’ve done your breeding, spent a gazillion hrs socializing pups, temperaments are awesome and have begun to work them. At 6 months, your prelims come back borderline. Phone rings, it’s a Client with a dysplastic puppy. Maybe you receive more calls as well. What I am trying to say is.. the Breeder has a huge responsibility to do all s/he can to provide a healthy puppy. Besides breaking someone’s heart, replacement may not be enough… you might get sued. Sandra Armstrong Crum 6:59pm Feb 7 all i have to say is four words breeding , socialization, temperment, training View All Comments Original Post Jessie Rennicker 2:19pm Feb 4 This person is proud of how his dog acts when they load him into their vehicle. This is on of the idiots that as causing our GREAT BREED to have such a bad name. Please if you have time let this idiot know that this is NOT how a GSD acts. www.youtube.com This is Solo, our German Shepard, my wife is helping him into the truck, his hind legs don’t work li… View Post on Facebook · Edit Email Settings · Reply to this email to add a comment.

Your Amazon.com Kindle Inquiry

Sorry but I’m afraid you didn’t read what I said. The problem is NOT merely a USB cable. I can and do replace those at the drop of a hat. I’ll try again to be clear enough for you. The problem is in the Micro-USB “port” IN the Kindle Fire that the Micro-USB cable plugs into. That female connector has come unsoldered from the circuit board INSIDE the Fire. Now do you understand?

I realize that most customers wouldn’t know a Micro-USB connector if it bit them, but quite a few of us are technically adept. I personally think Micro-USB connectors are too frail for consumer electronics, but I digress. Please just give me a RMA for the Kindle Fire, and tell me where to send it.

GERMAN SHEPHERDS This person is proud of how his dog acts when…

From: Scott Royall [mailto:notification+kr4m2rkbksyr@facebookmail.com]
Sent: Monday, February 06, 2012 13:11
To: GERMAN SHEPHERDS
Subject: Re: [GERMAN SHEPHERDS] This person is proud of how his dog acts when…

Scott Royall commented on Jessie Rennicker’s post in GERMAN SHEPHERDS. Scott Royall 1:10pm Feb 6 I don’t know that GSDs are the only breed with reasoning skills, but they do have some. Lilly was actually a Belgian Shepherd-Chow mix, and her ability to enter a new situation and figure out how she could help me impressed a lot of people. She knew few commands because she never really needed formal control; she simply always understood what I expected of her. And yes, I am bragging. It was a honor to have Lilly. She’ll be in this year’s Texas Dog Hall of Fame, and I may post some of her endorsement letters. Poor Ari, she’s probably as smart as Lilly, but I doubt she’ll ever have Lilly’s sheer aplomb. That dog was born calm and confident. Comment History Lorraine Brown 11:03am Feb 6 A German Shepherd Dog is a big dog. All big dogs have big teeth. All big dogs are potentially dangerous. The trick, for every big dog, is to properly SOCIALIZE them, and BE NICE to them! GSD’s are extremely intellegent, and, I’ve heard it said that they are the only dogs to ‘reason’ things out and ‘problem solve’ (the word used when I read this statement was different, but, you get my drift). A poorly bred dog may be a problem. A poorly socialized dog will likely be a problem. A dog that’s been treated badly will very likely be a problem. Too many people want the GSD to be the big, tough, macho dog that is sensationalize in various media, and, even unwittenly, teach their dogs by way of their own expectations and behaviours, to be ‘tough’ and ‘macho’, even the females. If you fear that your dog is a bullet/gun or any other ‘weapon’ you should really think twice about having that dog is society! The ‘trained’ bite dogs are exactly that – trained bite dogs – they are taught a ‘trick’ just like balancing a cookie on their noses – except waaay more dangerous! IMHO no dog should be taught bite/protection unless they are in Police work of some kind!!! And … if you have an aggressive dog … fix it! NOW! The chances of it being ‘born that way’ are minescule! Scott Royall 10:37am Feb 6 Oh, the video. Meh. If your dog does that to you, you are not its alpha. Period. Scott Royall 2:52pm Feb 5 Exactly. The unfortunate catch is that a dog must demonstrate an aggressive response beforehand to qualify for protection training. Poor submissive Ari would be laughed out of class. Gail Berlet 2:35pm Feb 5 I love reading all the great comments here….when we lived in Ontario, Roan and I used to visit my elderly Aunt in the old folks home, and Roan was always very reserved while there, never jumped up on any old people and was extra gentle with the elderly….same as when we are the the dog park and we see a senior dog wallking very slowly … no jumping or trying to play…it’s like Roan is paying them the respect they deserve…..that touches my heart. Russ Ayers 2:30pm Feb 5 An untrained dog in protection, if the occasion comes up will not know how to react properly. They are unsure because biting is totally unfamiliar with them. They are biting out of fear. Many will not stand their ground. I agree that the big part of their protection is the presence. Also a all black dog gives more of a deterrence. View All Comments Original Post Jessie Rennicker 2:19pm Feb 4 This person is proud of how his dog acts when they load him into their vehicle. This is on of the idiots that as causing our GREAT BREED to have such a bad name. Please if you have time let this idiot know that this is NOT how a GSD acts. www.youtube.com This is Solo, our German Shepard, my wife is helping him into the truck, his hind legs don’t work li… View Post on Facebook · Edit Email Settings · Reply to this email to add a comment.