Yeah, world-class support.
If you’re going to base your product on something like OpenVPN, you should support it.
From: proXPN Direct, LLC Technical Support [mailto:email@example.com]
Sent: Wednesday, July 24, 2013 12:20
To: Scott Royall
Subject: [Ticket ID: 887042] ProXPN Configuration
While what you are attempting to do may be technically possible, this would be a special user config that would not be covered under our support. I am sorry, but I’m not even sure that it would work. You are free to try and work out a special config with proXPN but outside of passing on server IP’s and a blocked port list, we can’t really set up personalized configs for each user.